Comments on: Tips on How To Send Back a Bad Meal at a Restaurant http://www.carolineoncrack.com/2010/03/10/tips-on-how-to-send-back-a-bad-meal-at-a-restaurant/ For Your Fix on L.A. Tue, 07 Feb 2012 19:53:42 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: ShopEatSleep » Blog Archive » Despite setback, still a good meal: The Mercantile http://www.carolineoncrack.com/2010/03/10/tips-on-how-to-send-back-a-bad-meal-at-a-restaurant/comment-page-1/#comment-790494 ShopEatSleep » Blog Archive » Despite setback, still a good meal: The Mercantile Thu, 01 Apr 2010 15:40:57 +0000 http://www.carolineoncrack.com/?p=3091#comment-790494 [...] For our mains, we all had the gnocchi with peas, mushrooms and parmesan. This was a sauceless dish, which made its saltiness stand out even more. It was just over the line of saltiness where it made the dish unenjoyable, which was a shame because it was good otherwise. And since we all ordered the same thing, all of us decided to send the gnocchi back, and our server and the kitchen were very accommodating and remade our dishes. Check out fellow diner’s Caroline’s post on how to send back a bad meal at a restaurant. [...] [...] For our mains, we all had the gnocchi with peas, mushrooms and parmesan. This was a sauceless dish, which made its saltiness stand out even more. It was just over the line of saltiness where it made the dish unenjoyable, which was a shame because it was good otherwise. And since we all ordered the same thing, all of us decided to send the gnocchi back, and our server and the kitchen were very accommodating and remade our dishes. Check out fellow diner’s Caroline’s post on how to send back a bad meal at a restaurant. [...]

]]> By: Caroline on Crack http://www.carolineoncrack.com/2010/03/10/tips-on-how-to-send-back-a-bad-meal-at-a-restaurant/comment-page-1/#comment-779048 Caroline on Crack Thu, 11 Mar 2010 23:44:10 +0000 http://www.carolineoncrack.com/?p=3091#comment-779048 IL, I think the restaurant peeps were saying you have that option to either get your meal redone or order something else. As long as you're happy. IL,
I think the restaurant peeps were saying you have that option to either get your meal redone or order something else. As long as you’re happy.

]]> By: IL http://www.carolineoncrack.com/2010/03/10/tips-on-how-to-send-back-a-bad-meal-at-a-restaurant/comment-page-1/#comment-778882 IL Thu, 11 Mar 2010 19:51:57 +0000 http://www.carolineoncrack.com/?p=3091#comment-778882 Great read! Just wondering, how kosher would it be to change the order to something else after you've realized that the dish tastes just horrible. And that recooking the dish or tweaking it slightly wouldn't improve it in any way? I was at the Hungry Cat in Santa Barbara (BTW, the hollywood one is better) a few weeks ago and ordered the grilled whole fish (Vermillion) and not only was it bland, but the fish just wasn't all that fresh. Vermillion meat should be flakier and moderately firm. This was just mushy. I inquired about it to the server and she said that all their fish was fresh... I guess I could've pushed a little further but I didn't want to rock the boat too much (Although after this column, I will approach things differently from here on out). Great read!
Just wondering, how kosher would it be to change the order to something else after you’ve realized that the dish tastes just horrible. And that recooking the dish or tweaking it slightly wouldn’t improve it in any way?
I was at the Hungry Cat in Santa Barbara (BTW, the hollywood one is better) a few weeks ago and ordered the grilled whole fish (Vermillion) and not only was it bland, but the fish just wasn’t all that fresh. Vermillion meat should be flakier and moderately firm. This was just mushy. I inquired about it to the server and she said that all their fish was fresh… I guess I could’ve pushed a little further but I didn’t want to rock the boat too much (Although after this column, I will approach things differently from here on out).

]]> By: Caroline on Crack http://www.carolineoncrack.com/2010/03/10/tips-on-how-to-send-back-a-bad-meal-at-a-restaurant/comment-page-1/#comment-778824 Caroline on Crack Thu, 11 Mar 2010 18:18:46 +0000 http://www.carolineoncrack.com/?p=3091#comment-778824 Kate, I've been hearing a lot about Mercantile oversalting their food lately. I wonder if they realize that. Claudia, I think that's what restaurants are afraid of customers doing: not saying anything and then never returning. They def want their customers to be happy and to come back. e*starLA, Word! I'm glad we all ordered the same thing because, you're right, I probably wouldn't have been as apt to say something. Food GPS, Thanks, Josh. Kate,
I’ve been hearing a lot about Mercantile oversalting their food lately. I wonder if they realize that.

Claudia,
I think that’s what restaurants are afraid of customers doing: not saying anything and then never returning. They def want their customers to be happy and to come back.

e*starLA,
Word! I’m glad we all ordered the same thing because, you’re right, I probably wouldn’t have been as apt to say something.

Food GPS,
Thanks, Josh.

]]> By: Food GPS http://www.carolineoncrack.com/2010/03/10/tips-on-how-to-send-back-a-bad-meal-at-a-restaurant/comment-page-1/#comment-778143 Food GPS Thu, 11 Mar 2010 01:01:11 +0000 http://www.carolineoncrack.com/?p=3091#comment-778143 Good advice. At The Mercantile, it sounds like you, the chef and server all handled the situation well. Good advice. At The Mercantile, it sounds like you, the chef and server all handled the situation well.

]]>